- You must contact us within 14 days of receiving your purchase to initiate a return or exchange.
- You will be assigned a Return Authorization Number which must be written clearly on outside of box.
- All items must be returned within 30 days of receiving the RA# with all original materials and paperwork.
- We will not accept packages that are "billed to receiver".
- All returning items must be new, unused and regular price at the time of purchase.
- All Sale items are FINAL SALE. NO EXCHANGES OR REFUNDS. NO PRICE ADJUSTMENTS.
- We inspect all returns and issue a refund only for all new and unused merchandise.
- No refund or credit will be issued for items that were worn, used or mishandled.
- We do not credit or refund original shipping charges.
- The purchaser is responsible for the cost of shipping the items back. No free returns.
- If the return is a result of our error we will exchange the item if possible or refund the full purchase price including shipping.
Toll Free: (888 ) 928- 8537
Fax Line: (905) 569-0061
General Inquires: email@example.com