Returns & Exchanges

  • You must contact us within 14 days of receiving your purchase to initiate a return or exchange.
  • You will be assigned a Return Authorization Number which must be written clearly on outside of box.
  • All items must be returned within 30 days with all original materials and paperwork.
  • We will not accept packages that are "billed to receiver". 
  • All returning items must be new, unused and regular price at the time of purchase.
  • All Sale items are FINAL SALE. NO EXCHANGES OR REFUNDS. NO PRICE ADJUSTMENTS.
  • We inspect all returns and issue a refund only for all new and unused merchandise.
  • No refund or credit will be issued for items that were worn,used or mishandled. 
  • We do not credit or refund original shipping charges. 
  • If the return is a result of our error we will exchange the item if possible or refund the full purchase price including shipping.
Returns with Return Authorization Number must be shipped to:
 
Cutler Sports, 3505 Laird Rd. Unit 12, Mississauga, Ontario, L5L 5Y7 Canada

Toll Free: (888 ) 928- 8537
Fax Line: (905) 569-0061
General Inquires: customerservice@cutlersports.com
Online Sale Inquires: onlinesales@cutlersports.com